Are you practicing writing tasks for your IELTS exam? Here’s a recent exam question for Writing Task 1 in the IELTS General Training exam this year. Try attempting this Writing Task 1 question in 20 minutes, and then analyze your performance with the model answer given below:
Question:
You recently encountered some problems with the public transportation service in your area. Write a letter to the manager of the public transport company and include the following points:
1. Explain what the problems were.
2. Describe how these problems affect the public.
3. Suggest changes that could be made to improve the situation.
Write your answer in at least 150 words and start it with:
Dear Sir/Madam,
Now, you can compare your response to this Writing Task 1 question with the model answer provided below:
Model Answer:
Dear Sir/Madam,
I am writing this letter to express my concern regarding the issues related to the public transportation service faced by the people residing in Lok Nagar, New Delhi.
One of the major problems people face is the inconvenience caused by the public bus service. Buses don’t arrive at the bus stations on time, leading to delays and disruptions in daily schedules. Additionally, the condition of public buses is severely deteriorated, with broken windows and a lack of cleanliness, which affects the overall travel experience.
Furthermore, the behavior of bus conductors towards passengers is a significant concern. Incidents of misbehavior and conflicts have been reported, creating a negative impression of the public transportation system.
To improve the situation, I suggest implementing the following changes. Firstly, bus drivers should be strictly instructed to adhere to the schedule and reach the bus stations on time. Regular monitoring of their punctuality would help in this regard. Secondly, appointing sweepers to maintain cleanliness inside the buses would ensure a pleasant journey for passengers. Lastly, bus conductors should undergo proper training to improve their behavior and maintain a positive and respectful attitude towards passengers.
I hope that you will give due consideration to these suggestions and take appropriate actions to enhance the public transportation service.
Yours faithfully,
Jayant Mishra
You can use the following words or phrases suitable for Writing Task 1, where you need to write about transportation-related problems:
Connectives:
Firstly/Secondly/Lastly
Moreover/Furthermore/Apart from this/Other than this/In addition to this
Phrases:
I am writing this letter to….
I hope that you would………
I suggest you………………….
It would be great if you……
…..express my concern……..
…..give due consideration……….
……a major concern………….
Another issue is………………….
Vocabulary:
Inconvenience/regret
Indulge/involve
Cleanliness/maintenance
Road traffic/traffic congestion/traffic jam/crowd
Passengers/travelers/public
Implement
Appoint/recruit
Poor impression/bad image/poor reputation
Strict actions/measures
Responses